Testimonials of Our Auto Shop in Edwardsville, IL & the Metro-East
At Jack’s 66, we know that there are tons of auto shops in the area, and we make it a goal to ensure the very best repairs and customer service for each person that we serve. It’s this attitude that’s helped us retain a base of loyal customers that’s helped us thrive for over 55 years. With that in mind, we invite you to review some of our customer testimonials for better insight into just how we provide the exceptional service that we’re known for. Thanks for choosing Jack’s 66 Auto Repair!
The nicest auto repair place I have ever been. The people are qualified and capable but absolutely will not overcharge you. In fact, my bill was cheaper than the work quote.
Brian E.
From the beginning, I knew this was an amazing company! The owner, Jack took me to my house as my car had broken down. Then Steve called to give me some not so good news on my car but took the initiative to contact my car manufacturer and discovered my car might be covered under manufacturer warranty. They took the time to evaluate my car and yet did not charge anything for their time and service! Not too often you experience this type of customer service! I would highly recommend Jacks to anyone who appreciates exceptional service from start to finish!
Tyler K.
Very helpful service and was able to repair what I couldn't on my vehicle. Very knowledgeable and very customer oriented.
Orion F.
The service guys at Jack's are top notch! They are friendly, helpful, and quick. This place had been around for many many years, so you know they have to be good and honest!
Rhonda S.
Fixed an issue two other "mechanics" couldn't...
Cam H.
Great customer service kind people working here. Got my car fixed by them a few years ago they were reasonably priced. Came back this year due to new car troubles. Would recommend to any /all
Hannah A.
I won’t take my car anywhere else! Jack’s 66 is the best. Great customer service and quick turnaround time! Highly recommend!
McKenzie F.
Great service. Kept me updated on everything they were doing. Explained everything clearly of what was wrong with the car. Reasonable cost for repairs.
Lin S.
Go see Phil, he is a good upstanding guy! We were traveling and having issues with my truck pulled over and happen to run across him at a gas station. He ever so kindly helped us out! If ever in need and in the area Jacks will have my business because of Phil.
Michelle P.
Very helpful and kind. Did not overcharge and helped to explain what was wrong.
Peyton G.
I trust both the people and the work they do — great experience. A must for people looking for no upsells and straightforward, fair price for quality work.
Darrell P.
I'm very pleased with the kind treatment and careful service that I received from this shop. Steve & his son were very helpful and kind when I found myself caught in a bind. It's refreshing to be taken care of rather than taken advantage of, and I will be recommending this shop from now on.
Holly R.
Super GOOD Service. Honest with A Classy touch!
Bobbie B.
Excellent service at very reasonable prices. I've had several instances where another shop will quote prices way above this place or even quote work that this place says doesn't need done. They're very honest - they only do work that needs done and charge fair prices! I'm moving away this summer, but I still plan to drive 50+ miles to have my cars worked on here.
Steve S.
Steve is always very courteous and fixes what needs to be fixed. Never had any issues with repairs done by his shop.
Ross B.
Jack's auto repair has bailed us out numerous times and have gone above and beyond what is expected every time. They are fair, honest and very receptive to the customer needs. Very easy to work with and I highly recommend them for routine or emergency repairs for your vehicle.
Jeff W.
Honest and trustworthy. I'm a mechanic from a previous career and it's obvious these guys do a good job and care about making sure they fix any problems. Make sure you tell them what's wrong with your vehicle because they make an honest effort to find the problem.
Jose C.
The team at Jack’s 66 was kind, communicative, and easy to work with! They helped me get my car fixed in short notice, and the price was incredibly competitive and fair!
Eli M.
